Ideawala respects your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit www.ideawala.in, contact us, or ask us to provide creative, production, digital, or related services.
Who we are
Ideawala is a creative and media-production studio based in Mumbai, India. For privacy questions, contact us at contact@ideawala.in
Information we collect
We collect information that you choose to provide, such as your name, email address, phone number, company, job title, enquiry subject, project brief, budget or timeline information, and messages sent through our contact form, email, WhatsApp, or other business channels.
If you become a client, supplier, cast or crew member, we may also collect information needed to manage the relationship or project, including communications, agreements, invoices, payment and tax information, work files, delivery details, and permissions or releases. Do not send sensitive personal information, confidential material, or information about another person unless it is necessary, lawful, and you are authorised to provide it.
Our website and service providers may automatically collect limited technical information, such as IP address, device and browser type, operating system, pages viewed, referring page, approximate location derived from IP, and the date and time of visits. This may be collected through server logs, cookies, or similar technologies.
Why we use information
We use personal information to:
- respond to enquiries, prepare proposals, and communicate with you;
- plan, provide, manage, and deliver our services and projects;
- maintain client, supplier, cast, crew, and business records;
- protect our website, systems, rights, people, and property from misuse, fraud, or security incidents;
- comply with legal, accounting, tax, and regulatory obligations; and
- improve our website, services, and communications.
Where required, we will seek consent before processing information for the stated purpose. You may withdraw consent by contacting us, subject to any lawful basis or obligation that allows or requires us to retain or use the information.
Cookies and similar technologies
Cookies are small files stored on your device. They can help a site function, remember preferences, understand how visitors use a site, and measure marketing performance. Ideawala should use only the cookies and tools listed below after they have been verified:
- Necessary cookies: .
- Analytics cookies: .
- Embedded content or marketing cookies: .
You can control cookies through browser settings and, where offered, our cookie choices tool. Blocking certain cookies may affect some site features.
How we share information
We do not sell personal information. We may share it only as reasonably necessary with:
- trusted service providers that help us run our website, communication tools, cloud storage, accounting, project delivery, or security systems;
- production partners, freelancers, suppliers, and professional advisers involved in a project, subject to appropriate confidentiality and only where relevant;
- authorities or other parties where required by law, to protect rights or safety, or in connection with a legal claim; and
- a buyer, investor, or successor in connection with a merger, reorganisation, or transfer of all or part of our business, subject to applicable law.
Some providers may process information outside your state or country. Where this applies, we will take reasonable steps to use appropriate safeguards and comply with applicable requirements.
Retention and security
We retain information only for as long as needed for the purpose for which it was collected, to maintain business records, resolve disputes, enforce agreements, or meet legal obligations. Retention periods vary with the information and our relationship with you.
We use reasonable administrative, technical, and organisational measures to protect information. No internet transmission, storage system, or method of processing is completely secure; please do not send highly sensitive material through an ordinary website contact form or unencrypted email.
Your choices and rights
Subject to applicable law, you may ask us to confirm whether we process your personal information, request access to or correction of it, withdraw consent, request deletion where appropriate, or raise a concern about our handling of it. To make a request, email contact@ideawala.in with the subject line Privacy Request. We may need to verify your identity before acting.
If you are unhappy with our response, you may use any grievance or complaint mechanism available under applicable law. Where the Digital Personal Data Protection Act, 2023 applies, you may also have rights under that law and its rules as they come into force.
Children
Our website is not intended to collect personal information directly from children. If a project involves a child or someone who cannot lawfully provide consent, the parent, guardian, or authorised representative must contact us and provide any required permissions before information, images, audio, or footage are supplied or used.
Third-party links
Our website may link to third-party sites, social platforms, or embedded media. Their privacy practices are governed by their own policies, not this one. Review those policies before providing information to them.
Changes to this policy
We may update this Privacy Policy as our website, services, or legal obligations change. The updated version will be posted here with a revised Last updated date. For material changes, we will provide additional notice where required.
Contact and grievances
For privacy questions, requests, or grievances, contact:
Privacy contact: Vikramaditya Shaandilya
Email: contact@ideawala.in
Address: 108 Sneha B wing, Lokhandwala market, Andheri Mumbai ( Maharashtra )